Feature Requests

This feature will allow customer support teams to receive incoming emails directly in the ChatMaxima Shared Inbox and respond to them from within the platform. This integration aims to streamline support processes and improve efficiency by centralizing communication channels.

We are planning to integrate Cloud Telephony Channels into ChatMaxima. This feature will enable seamless integration with popular cloud telephony providers, allowing customer support teams to handle incoming and outgoing calls directly from the ChatMaxima platform. Stay tuned as we work to enhance your communication capabilities, streamline workflows, and provide a unified experience for managing customer interactions.